1. What Information We Collect
Hiibaje's privacy policy is built on transparency and security. We collect only the information we need and always operate in compliance with applicable laws and regulations.
Personal Information
When you register on Hiibaje or update your account, we collect the following information:
- Full name, email address, and phone number — For account verification and communication.
- Date of birth — To verify that you meet the minimum age requirement (18 years or older).
- Address & Residential Information — For compliance and regulatory purposes.
- Identity Documents — For KYC (Know Your Customer) verification.
Financial Information
When you make deposits and withdrawals on Hiibaje, we collect your payment information. This includes:
- Payment method details (mobile banking, e-wallet, etc.).
- Transaction history and records.
- Communication details with financial institutions.
Important: Hiibaje never stores full payment card or bank account numbers. We retain only the transaction details necessary to process your payments.
Automatically Collected Information
When you use Hiibaje, we automatically collect the following information:
- IP address & device information — Your internet connection and device type.
- Browser Type & Operating System।
- Time spent on the website & page views।
- Clickstream data & navigation patterns।
- Geolocation Data (Subject to your consent).
2. How We Use Your Information
Hiibaje uses your information solely to manage your account, deliver our services, and ensure customer satisfaction. We do not use your data for any other purpose without your consent.
Primary Purpose
- Account management: Login, account verification, and password recovery.
- Service Delivery: Gaming features, deposit and withdrawal processing.
- Promotions & Offers: To inform you about bonuses, promotions, and special offers (you may opt out at any time).
- Customer support: Resolution of your questions and issues.
Compliance & Security
- Legal obligations: To comply with international Anti-Money Laundering (AML) regulations and KYC requirements.
- Fraud prevention: To detect fraud, misuse, and suspicious activity.
- Security: To keep your account and the platform secure.
3. Data Protection & Encryption
Hiibaje's data protection standards follow the highest benchmarks in the industry. We use advanced technology to keep your data secure.
Encryption
- SSL/TLS Encryption: All communication between your browser and our servers on Hiibaje is secured with 256-bit SSL encryption.
- Database Encryption: Stored sensitive data is encrypted.
- Strong Passwords: User passwords are hashed using one-way encryption.
Access Control
- Only authorized employees can access your data.
- Multi-factor authentication (MFA) is mandatory for all admin accounts.
- All access is logged and reviewed on a regular basis.
Our commitment: Hiibaje conducts regular security audits and penetration testing to identify and address any vulnerabilities.
4. Cookies & Tracking Technologies
Hiibaje uses cookies and other tracking technologies to enhance your experience. You can disable these tools in your browser settings.
Types of Cookies
- Necessary Cookies: Essential for account login and session management.
- Performance Cookies: To measure website performance and speed.
- Marketing Cookies: To show you personalized content based on your interests.
5. Sharing Information with Third Parties
Hiibaje shares your information with third parties only when necessary. We always protect your privacy and handle any such sharing with your interests in mind.
Who We Share With
- Payment Processor: To process deposit and withdrawal transactions.
- Financial institutions: To comply with anti-money laundering (AML) regulations.
- Law enforcement authorities: When required by law or in response to regulatory requests.
- Service Provider: For email, analytics, and hosting services.
Important: We never sell your information to advertisers or marketers. Any service providers we share data with are required to uphold the same privacy standards.
6. Your Rights & Controls
You have rights over your personal information. Hiibaje gives you control over your own data.
Your Rights
- Right of access: You can find out what information we have collected about you.
- Right to Rectification: You can request a correction if any of your information is inaccurate.
- Right to Erasure: You may request deletion of your information in certain circumstances (except where retention is required by law).
- Right to Restrict Processing: You can restrict how your information is used for specific purposes.
- Data Portability: You can transfer a copy of your data to another service.
To exercise these rights
If you have any questions about your privacy rights or would like to submit a request, please contact Hiibaje customer support. We will respond to your request within 30 days.
Opt Out of Marketing Communications
You can opt out of Hiibaje marketing emails at any time. Every email includes an "Unsubscribe" link, or you can update your preferences in your account settings.